Industry R&D
Head of Partner Account Management & Ecosystem BD
Anthropic
San Francisco, CA +1
Description
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's services partner ecosystem is a critical channel for bringing Claude to enterprise customers worldwide. This ecosystem spans the full spectrum of services firms — from global system integrators and the world's largest consultancies, to specialist and regional SIs, to our growing cohort of AI-native boutique partners. Together, their reach, vertical depth, and delivery capacity are essential to scaling Claude's enterprise footprint. Managing this breadth well requires rigor, repeatability, and a team that can drive meaningful joint outcomes across a portfolio of partners that differ widely in scale, operating model, and maturity.
We're looking for a Head of Partner Management & Ecosystem BD to lead the team of Partner Account Managers responsible for the full range of our services partnerships and to develop and execute commercial strategies for the ecosystem in partnership with Sales. You'll coach and develop a team of PAMs, shape the operating model for how we engage each segment of the ecosystem, and build the programs, playbooks, and measurement systems that let us scale with quality. You'll work closely with partnerships leadership, sales, product, and customer success to ensure our partners are equipped to win and deliver transformative AI solutions for their clients.
The commercial side of this role is as important as the team-leadership side. Working hand in hand with Sales leadership, you'll define where and how partners create revenue for Anthropic — which partners we co-sell with in which accounts and industries, how partner-sourced and partner-influenced pipeline is built and forecast, and what a joint account plan looks like when both sides own the number. You'll develop new ways of going to market, while also managing the tri-party motion with our cloud service partners and tech company partnerships, so that a services partner, a cloud platform, and Anthropic show up to a customer as one coordinated offer rather than three separate conversations.
This role sits at the intersection of team leadership, partner strategy, and operational execution. You'll stay close enough to the work to engage directly with partner leadership when it matters, while investing most of your time in making your team and the broader ecosystem more effective over time.
Key responsibilities
- Lead, coach, and develop a team of Partner Account Managers covering Anthropic's services partners, from global SIs and consultancies through to AI-native boutique partners
- Set clear expectations, goals, and operating standards; hold the team accountable to partner revenue, pipeline, and program outcomes
- Hire and retain exceptional talent; build a team culture grounded in rigor, partnership, and care for Anthropic's mission
- Develop and execute commercial strategies for the partner ecosystem in partnership with Sales — defining joint account plans, co-sell priorities by segment and industry, and pipeline and revenue targets that both organizations own
- Develop new ways of going to market, while also managing the tri-party motion with our cloud service partners and tech company partnerships
- Build the rules of engagement between PAMs and account teams: how partners are brought into deals, how sourced and influenced pipeline is attributed and forecast, and how conflicts are resolved
- Identify and launch new partner-led routes to market — industry solutions, packaged offerings, marketplace transactions — and prove them out with a small set of partners before scaling across the portfolio
- Own the ecosystem's contribution to the revenue plan; report on partner-sourced and partner-influenced pipeline, bookings, and consumption to partnerships and sales leadership
- Shape the operating model for each segment of the ecosystem: how PAMs plan with partners, run QBRs, forecast, track partner health, and prioritize their time across a portfolio
- Design engagement models that fit the partner — executive-level, multi-threaded relationships with global SIs alongside scalable, programmatic coverage for boutique and regional partners
- Partner with the broader SI program to adapt tier structure, benefits, and requirements to partner dynamics
- Build and evolve playbooks that help PAMs recruit, onboard, activate, and grow partners consistently
- Work with enablement, product, and solutions teams to ensure partners have the training, certifications, and technical resources they need to build and deliver production-grade Claude solutions
- Identify gaps in partner readiness, drive cross-functional investment to close them, and ensure consistent quality of partner engagement across the team
- Collaborate with sales, partner operations, marketing, legal, and finance to remove friction and accelerate joint outcomes
- Surface partner, market, and product insights to inform Anthropic's broader partner strategy and roadmap, and represent the business in partnership leadership forums
Minimum qualifications
- Experience leading partner sales, channel sales, alliances, or partner management at a technology company, including ownership of a revenue number
- Experience managing partner-facing teams, including senior individual contributors
- A track record of driving revenue through SI or consulting partner channels, consistently meeting or exceeding targets
- Executive-level relationships with C-level and partner-level stakeholders at major consulting and services firms
- Experience developing and executing commercial strategy jointly with a Sales organization, including co-sell motions, joint account planning, and partner-sourced pipeline that shows up in the revenue plan
- Strong commercial acumen and comfort coaching a team through complex deals, partner negotiations, and multi-stakeholder enterprise sales cycles
- Fluency with partner KPIs, pipeline forecasting, and dashboards, and experience using data to drive team and program decisions
- Excellent communication and relationship-building skills, from partner practitioners to senior executives, both externally and internally
- Willingness to travel to support partner relationships and joint customer engagements
- Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems
Preferred qualifications
- A track record of building and scaling a commercially focused partnerships organization, from early stage to mature operations — defining the strategy, hiring the team, establishing the operating cadence, and delivering measurable revenue outcomes
- Experience running multi-party go-to-market motions with cloud service providers and technology partners, and a clear view on how to keep those motions aligned when incentives diverge
- Familiarity with hyperscaler co-sell programs and marketplace-led transactions, and experience launching a new partner route to market from concept to repeatable motion
- Experience building or scaling partner programs — tier structures, enablement, playbooks, and operating cadences — in a fast-growing environment
- Experience managing a portfolio that spans both a small number of top-tier strategic accounts and a broad base of smaller partners, and a view on how to drive leverage across both
- Direct experience working with or at global SIs or consultancies, and/or with specialist, regional, or AI-native boutique services firms
- Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical
- Experience managing partner teams across multiple geographies and cultures
- A background that spans partner management and adjacent disciplines such as direct enterprise sales, partner sales, or alliances strategy
- Comfort with ambiguity and a track record of creating structure in emerging programs
- A point of view on how AI is reshaping the SI ecosystem and how Anthropic should engage global SIs, specialist partners, and AI-native boutiques differently
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.